PRIVACY POLICY

WHO ARE WE?

The Beauty Spot, 6 Middle Street, Chepstow, NP16 5ET

Tel 01291 626 260

Email sarah_beautyspot@icloud.com

Established over 30 years ago, The Beauty Spot Chepstow offers a range of beauty treatments using industry leading products and skills.

WHAT DOES THIS POLICY COVER?

We at The Beauty Spot take your personal data seriously. This policy:

  • sets out the types of personal data that we collect about you

  • explains how and why we collect and use your personal data

  • explains how long we keep your personal data for

  • explains when, why and with who we will share your personal data;

  • sets out the legal basis we have for using your personal data;

  • explains the effect of refusing to provide the personal data requested;

  • explains the different rights and choices you have when it comes to your personal data; and

  • explains how we may contact you and how you can contact us.

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

We collect sensitive personal data about you necessary to carry out the most suitable treatments relative to your personal skincare needs.  It is essential that we ask you for this information to achieve the best results from your treatment and most importantly to adhere to the Health and Safety regulations. This data is collected when completing a consultation form with your therapist.  We process this date once you have given us your explicit consent.

The following information is collected from you:

  • Name;

  • Date of birth;

  • Gender;

  • Address;

  • Email address;

  • Telephone number;

  • Skincare preferences;

  • Medical conditions. 

WHERE DO WE COLLECT PERSONAL DATA ABOUT YOU FROM?

 

The following are the different sources we may collect personal data about you from:

  • Consultation form: Your therapist will ask you to complete a consultation form before your treatment or before you have a patch test from the salon

  • Website newsletter sign up form: A newsletter sign up form is found at the bottom of The Beauty Spot Chepstow’s website beautyspotchepstow.com

HOW DO WE USE YOUR PERSONAL DATA?

We use your personal data to ascertain any contradictions that may prevent The Beauty Spot Chepstow from carrying out your treatment. We may also use this data to contact you regarding your appointment.

HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

We retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

When determining the relevant retention periods, we will take into account factors including: 

(a)        our contractual obligations and rights in relation to the information involved;

(b)        legal obligation(s) under applicable law to retain data for a certain period of time;

(c)        our legitimate interest where we have carried out a balancing test (see legal basis below);

(d)         statute of limitations under applicable law(s);

(e)        (potential) disputes;

(f)         if you have made a request to have your information deleted; and

(g)        guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your information where we no longer require your information for the purposes collected.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We DO NOT share your personal information to any third party organisation.  It is solely used by the beauty therapists working in The Beauty Spot Chepstow.  

WHAT LEGAL BASIS DO WE HAVE FOR USING YOUR PERSONAL DATA?

For prospective clients to the Beauty Spot Chepstow, our processing is necessary for our legitimate interests in that we need the information in order to comply with health and safety and our insurers. We carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interests, before we go ahead with such processing. We keep a record of these balancing tests. You have a right to and can find out more about the information in these balancing tests by contacting us using the details below.

WHAT HAPPENS IF YOU DO NOT PROVIDE US WITH THE INFORMATION WE REQUEST OR ASK THAT WE STOP PROCESSING YOUR INFORMATION?

If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we will not be able to legally proceed with beauty treatments for you in The Beauty Spot Chepstow.

DO WE MAKE AUTOMATED DECISIONS CONCERNING YOU?

Should you sign up to our newsletter, we will automatically including you in any special offer emails that we think you may be interested in.

WHAT RIGHTS DO YOU HAVE IN RELATION TO THE INFORMATION WE HOLD ON YOU?

 1.    The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

2.    The right of access

You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy).

This is so you’re aware and can check that we’re using your information in accordance with data protection law.

3.    The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

4.    The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

5.    The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6.    The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

7.     The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

8.     The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

9.     The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

·           baseless or excessive/repeated requests, or

·           further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

HOW WILL WE CONTACT YOU?

We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.

HOW CAN YOU CONTACT US?

If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact 6 Middle Street Chepstow, NP16 5ET, sarah_beautyspot@icloud.com  

CONTACT US

Tel. 01291 626 260

6 Middle Street, Chepstow, NP16 5ET

OPENING TIMES

Monday - Thursday 9am - 9pm

Friday 9am - 6pm

Saturday 9am - 3pm

© 2019 The Beauty Spot, Chepstow Limited

Registered Office: Singleton Court Business Park, Wonastow Road,

Monmouth, NP25 5JA

Registered in England & Wales. Registration No: 11534325